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  • Customers like
    • Ability to change floor plan 2
    • Process 1
    • Service up to contract signing 1
  • Customers don't like
    • Poor management 7
    • Poor customer service 6
    • No response 3

I am agreeing with everyone here. Stay away! I have nothing good to say about them except their sales person was very nice and the process of picking out things and the designing the floor plan and changing items was very simple. That is where they get you.... They suck you in and you sign. One you sign they have you. Everything goes downhill from there. We had issues every step of the way. They... Read more

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I would never recommend Schumacher Homes. They have poorly detailed plans and rely on inexperienced subcontractors, with almost no Shumacher supervision. Shumacher supervision was less than 15 hours total on a $250K home I built with them. They lie about what they are going o complete and tell you to wait until the end and they will fix everything, after you close and they have your money. ... Read more

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My husband and I visited Charlotte/Mooresville model. The recent weekend snow was clearing and melting. I contacted the 800# and received a voicemail from Heather stating that the model was open, and that my husband and I woul be added to the list for today. Upon arrival, we were met with stiff and minimal greeting. We were told that the model was closed, and that only the Pikes Peak office... Read more

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You'll be sorry if you hire Schumacher to build your house. It is too much to list here but you'll remember that I told you. And remember, you can not sue the Schumacher, there is only arbitration available. If you think it is ok, well you will think differently after running in countless issues with them. If you hear word Schumacher Homes just run and don't look behind. You'll be glad you did.... Read more

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We recently took ownership of a Schumacher Home. They will tell you what you want to here until you sign the contract. We specifically told Schumacher Homes that due to our last home purchase we did not want any amish carpenters working on our new home because they work too fast and have little or no attention to detail.  After the signing of the contract the first people I saw working on the... Read more

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Does anyone have anything good to say about Schumacher? We are looking at building a Schumacher home, but are very hesitant because of all the negative reviews. There must be something good about them, can you please enlighten us. We started with Americas Home Place then went to an independent builder to another independent builder that kept us on the line for 9 months and then got upset because... Read more

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We must agree with virtually all negative comments on this site. From signing the initial contract to pouring the foundation took 11 months, then another 13 months until closing. Nowhere near the "6-month guarantee." The Asheville office is the one we dealt with. To replace the structure in case of a devastating disaster, insurance will only pay 70% of our actual cost. One positive to say would... Read more

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Asheville, NC Schumacher Homes Blue Ridge Model Home - Everything is an upgrade!! Sorry but, they are a sorry misleading custom home builder! We thought they were a custom hahaha all lies! From the moment we walked in this weekend November 7th till the time we left it was all lies, lies and more lies! Nobody greeted us nor acknowledged our existence, while we toured on our own until the very... Read more

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ASHEVILLE SCHUMACHER HOMES - ASK FOR REFERENCES!! YOU WON'T GET ANY!! LOTS OF SMOKE AND MIRRORS. SALES WILL REEL YOU IN AND BEND OVER BACKWARDS FOR YOU BUT, ONCE THEY GOT YOUR MONEY - THEY WILL SCREW UP EVERYTHING! POOR COMMUNICATION WHILE IN PRODUCTION. THEY WON'T CALL OR EMAIL YOU BACK. YOU HAVE TO GO THERE TO GET ANY ANSWERS! THE PLACE IS POISON!!!! STAY AWAY!! YOU'VE BEEN WARNED! WE'VE HAD... Read more

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I had our house built by Schumacher Homes in 2011 in the Houston area. Right of the start the foundation layout was set incorrect and Schumacher had no solution to fix it. That should have been a clear warning but after all you signed a contract. Next is a listing of mistakes made: 1) winding staircase design could not meet code, design was changed without approval in the end the stair was... Read more

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