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. Written by not happy on August 5, 2012 from richmond, kentucky, US

We are currently building with them now out of the Circleville office in Boyd County Kentucky.

We should of been in our home on the 27th of July and now our contractor is telling us he's not for sure when we will get into our home. They are still not even finished with the outside of the house which should of been completed long ago. I was told they contract these guys out that get paid around $5 an hour under the table and the work is not done the right way. The painter's have been the worst!!!

They have painted 2 coats already and it looks horrible. Everything in the house had to be taped off because they were so behind so when they came to paint they had to cover our floors and things. When they came back to do the second coat they got paint everywhere and when they took the tape off it ripped paint off with it. We upgraded cabinets but they ripped us off there because they are pressed wood with a paper on it that looks like cherry maple wood and the paper has ripped off of them from the tape.

We have recieved all these change agreement papers saying we owe all this extra money and we didn't even change anything. I call the office but all I get is the answering machine and no return calls back.

I'm waiting to here bac from my contractor after I left him a message stating that I want professional painters to come in and fix all the messed up walls, trim, doors, and ceilings. I also want new cabinets installed or they will no get their last draw of money!!!

Location: Richmond, Kentucky

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Guest

Totally feel your pain...the worst decision we ever made,,,still trying to get stuff resolved from their terrible sloppy build..

Guest

The same problem we had with greensburg pa!

Guest
reply icon Replying to comment of Guest-1027286

Who was your builder? I am building a Schumacher home now using the Greensburg office.

I'm only at the foundation stage and I'm already disappointed at how things are going.

My builder is a super nice guy, but that doesn't mean he's doing a good job. :(

Would you mind sharing any tips moving forward?

Guest

I am in Ashland too and had thought about going with SH in the future (not ready to build yet). When did your homes get finished, and how did the final product turn out?

If you don't mind, where are you located? Wouldn't mind driving by sometime to look.

Maggie Fxv
reply icon Replying to comment of Guest-578293

I also had a home built by Schumacher Homes. EVERYONE EVEN CONSIDERING this RIP-OFF Company, DONT DO IT!!

They are all "helpful" UNTIL you sign the contract, then all that u think you will get in your new home is JUNK. Honestly. The drywall, painting, doors, windows leaking, I could go on and on.

It's too late for me, If you want a well built home, use someone else, please. I cant believe they are still in business!

Guest

I have a home built by schumacher homes in Louisiana. My home was built in 2008.

I have had the same problems as you all. As you know it is very hot here in the south and we rely on our air conditioning units. Well I told Schumacher that the unit the put in was too small for my home and the told me it was the correct size and would do nothing about it. Well 4 yrs down the road My air conditioner is now broken.

I have had several companies out who have all told me the same things.... the unit is too small, the duct work is not run correctly, and the air handler in our attic was improperly installed which has made the unit go out. When I contacted Schumacher they told me that they would send out their people, which they did. When I talked back to schumacher they said it was our fault the unit was broken and they will look in to it farther.

My suggestion to all of you is to hire and attorney, otherwise you will NEVER get anywhere with them. Good Luck to you all.

I am sorry to say it probably wont get any better.

ps my cabinets are falling apart.

Guest

Just wondering how things. Been going, has it gotten any better, or is it worse.

Guest

Unfortunately even though we were at the house all the time it still didn't help. Just went out to our house yesterday to find out that they burned out vanity top in our bathroom and our island in our kitchen is sloping downward.

Now both of them will need replaced also. The paint job is still in bad shape after its already had 3 coats of paint.

I'm not sure if we're ever going to get in our house. I'm wishing you all good luck with your home and hope you have better people working on yours.

Guest

I guess thats bettter than nothing.. I hope your painters are doing a better job this time around and fix all of their mistakes!!!

Do you think that if I stay right on top of them things will go smoother for me?

Do you have any pointers for me? I hope you guys get moved in!!!!

Guest

They are replacing our cabinets but they are not a solid wood only the doors of them are. They are giving us a $1000 for going over their date.

We are still not in our house yet though. Hopefully we will be in it on the 24th of this month.

Guest

We got a cabinet upgrade also.. Are they giving you any trouble about replacing them?

Are they going to be real wood this time!!! Since they are so far behind what are they going to do to compensate for being so far behind? I'm sorry that I'm asking you so many questions I just want to be prepared if I start having the same type of trouble!!

Thank you for the info. :?

Guest

We paid an upgrade on them and they are suppose to be solid wood but they have a cherry finish paper on them. When the painters were taping off things they ripped the paper off the cabinets.

They now have to replace them. They tried to cover them but it didn't work because it bubbled up.

They are also 3weeks behind on getting our house done. It's just been a disaster from the beginning:(

Guest

Why are they having to replace your cabinets? Did you get a cabinet upgrade? We haven't started the building process yet, I'm a little worried after reading all of these horror stories!!

Guest

I would say they are the same. I'm not sure if everyone has this problem but we are having a lot of problems with them.

We are already at this point 3 weeks behind on getting in our home.

They don't even have our outside done yet and they are going to have to replace our cabinets and re-paint our home again. I'm just so frustrated because we haven't even done our walk-thru with them so it's hard telling when we will be in.

Guest

I am currently in the process with SH.. I beleive that my builder is the same as yours. I was just wondering how everything is going on your building process, I'm a little worried.

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