Kept getting put on hold. Finally spoke to someone calling himself "Jaffrey" and it was almost a struggle to just get basic information from him.
Was made so nervous in the first 5 minutes on the phone by the smug rudeness of the woman who answered the phone, without asking me what I wanted just "how can I direct your call" to this "Jaffrey" telling me what I wanted was from a retired plan and he couldn't help me.
Well, my budget is about 1.3 mill without land. I'll take it somewhere else....J
Product or Service Mentioned: Schumacher Homes Customer Care.
Reason of review: Poor customer service.