When beginning our retirement process for a new home, we visited many locations of sample homes. We thought the quality of the model home would be our home.
Instead we get a home with problems from day one. First our concrete driveway cracking all the way, we are told they cracked and we drove a tractor on it, however we were in a different state. We had holes in the wall, paint issuesm doors not installed properly, kitchen cabinete molding falling down. Some of these were fixed with much prodding and pushing.
As days progress we keep fidning more issues. The siding was put on sloppy and not correct in some places. Nails in drain holes. After pleading for months someone came out and fixed some issues.
We went to do landscaping and found concrete buried from a mistake on where porch was to be. A light in master bedroom rusting. Screws missing on almost every door if there they are stripped. Today GM came to the house and told me the siding was not wrong and that is how they do it in this area.
I told him I saw three new houses that were not like that in this area that didn't represent that. I told him I had pictures and he responded he didn't build those houses. I got angry with his response of them not going to fix it. The people that they hire mostly do not speak English and some don't have correct working documentation.
When I signed with them I didn't expect the sloppy unprofessional and poor quailty work. That is when I lost it, I am human and it was my earnings and money for my dream home. I am sorry to GM, but after a year of lies and empty promises I am so frustrated. I spent alot of money on this home and expected way more than I got.
My dream house has become my nightmare. I have many pics to back up claims.
Product or Service Mentioned: Schumacher Homes House Construction.
Reason of review: Damaged or defective.
Preferred solution: Repair to our liking of siding...repair or compensation on driveway, hardware put in doors, and light replaced..