Show reviews that mention
home house schumacher builder money process construction office issues quality
Filter review
Most helpful review
I signed my contract in March 2014 and started my own chronology just for my own reference. This was my forth house built during my life, so I was not new to the building process. I too looked at their model and a few houses under construction and decided to go with...
View full review
View full review
46 comments
#1850230

Dear *** You noted that Schumacher eventually addressed all of your concerns. So, it seems to me that they should be considered ok as a builder. I would worry more if a builder balked and did not complete the requested work.

View more comments
ID
#648861 Review #648861 is a subjective opinion of poster.
Location
Weaverville, North Carolina
Service
Schumacher Homes House Construction
Pros
  • Detailed contract costs
Cons
  • Process
Reason of review
Poor customer service
Loss
$8000
Preferred solution
Let the company propose a solution

Absolutely horrible warranty response

After numerous and I mean numerous attempts at various levels of Schumacher we cannot seem to get warranty repairs completed. All of these are from when we moved in last December and still pending!! Not sure what it takes to get their attention even after writing a letter to their General Manager and owner.

User's recommendation: Find another builder.

View full review
ID
#2574652 Review #2574652 is a subjective opinion of poster.
Location
Swansea, South Carolina
New Reviewer

Roof leak after 7 years

V &;;;;;; V roofer installed roofing on schmaucher home. They installed plastic vents. Roofer did not place nails in prescribed holes but rather in other spots causing vent to crack, split and break. Therefore water leaked in to house. It cost me $1,200+ to correct.
View full review
ID
#2492850 Review #2492850 is a subjective opinion of poster.
Service
Schumacher Homes Roofing
Loss
$1200
New Reviewer
Schumacher Homes - Owner of a Schumacher home
Schumacher Homes - Owner of a Schumacher home
Schumacher Homes - Owner of a Schumacher home
Schumacher Homes - Owner of a Schumacher home
Schumacher Homes - Owner of a Schumacher home
Schumacher Homes - Owner of a Schumacher home
Original review updated by user Dec 03, 2020
Be prepared to gasp a lot. We originally met with Schumacher in 2016 for a build on property we owned. Their website had a tab for "Custom Building" which is slightly deceiving. An initial call with a Sales rep. confirmed that custom-building was available. During our...
View full review
View full review
1 comment
#1996393

i agree 100%, We also had an awful experience!

ID
#2319076 Review #2319076 is a subjective opinion of poster.
Location
Davidson, North Carolina
Service
Schumacher Homes House Construction
Cons
  • Cheap materials with high mark up
  • Not holding their workers accountable for quality
  • Warranty deception
Loss
$10000
Preferred solution
To stop others from being taken advantage of

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Our lot was the 'last' in the developed area; when ground was broken for the foundation there were no issues: no large rocks, debris or concrete to remove before starting the build. upon completion we drove up to a lot that resembles arid desert except for some large...
View full review
View full review
ID
#2188753 Review #2188753 is a subjective opinion of poster.
Location
Harrison, Ohio
Service
Schumacher Homes House Construction
Loss
$2
Preferred solution
Let the company propose a solution
New Reviewer

We had a signed contract to build

We signed a contract for Schumacher to build our home. We used their bank and appraiser. The appraiser came back 30k less than Schumacher was going to build it for. Their only suggestion was for us to let go of some of the upgrades we had added. The GM here in SC is awful. No personality and NOT willing to work with the clients. In fact at our pre construction meeting, I felt he was super tense. We almost walked away then but didn't. In the long term, they gave us back our earnest money and let us walk. I really couldn't believe they wouldn't work on the price. They are by far not as inexpensive to build and all the "extras" that you'd think should be in a normal build was more money.

User's recommendation: Would not reccomment.

View full review
1 comment
#1898740

Thanks for sharing. I know they have a feedback form on their website too. You can always leave this information there: www.schumacherhomes.com/contact-us

ID
#2073872 Review #2073872 is a subjective opinion of poster.
Location
North Charleston, South Carolina
Preferred solution
No solution, just wanted to warn other consumers
New Reviewer

Arrogant salesman

I was really interested in your floor plans but when I called the Benson office, I believe, the sales rep was extremely condescending. I don't know if he assumed that I didn't have any money because he kept on saying the house upgrades cost a lot of money and the houses are real expensive. I'm looking for a price range around $275,000 to $325,000. I don't think that is a really cheap house price but I guess you only except millionaires. The arrogance the salesman had is not a good way to show future prospects your beautiful homes. Hopefully, the next time a customer calls their not treated that way.

User's recommendation: Be aware.

View full review
ID
#2014405 Review #2014405 is a subjective opinion of poster.
Location
Banner, North Carolina
New Reviewer

Arrogant saleman

I was really interested in your floor plans but when I called the Benson office, I believe, the sales rep was extremely condescending. I don't know if he assumed that I didn't have any money because he kept on saying the house upgrades cost a lot of money and the houses are real expensive. I am looking for a price range around 250 to 300. I do not think that is a really cheap house price but I guess you only except millionaires. The arrogance the salesman had is not a good way to show future prospects your beautiful homes. Hopefully, the next time a customer calls their not treated that way.

User's recommendation: beautiful homes but arrogant sales team.

View full review
ID
#2014375 Review #2014375 is a subjective opinion of poster.
Location
Monroe, Louisiana
Preferred solution
be aware

Cheaply built

Used cheapest labor and products they could find. Too interested in building homes quickly and so many to get more money.

User's recommendation: Do not use.

View full review
ID
#1888536 Review #1888536 is a subjective opinion of poster.
Location
Inman, South Carolina
New Reviewer

Complaints

Waiting to hear back from the corporate office about my complaints General manager and contractor are very difficult to work with. They show up to the construction site and never inform us ahead of time when they are going to be there so we can discuss any issues or concerns we have with the build. We are being ignored and treated terribly by The general manager and contractor. Our dream home is turning into a nightmare!!!

User's recommendation: Never build with Schumacher! Beautiful homes but *** contractors.

View full review
ID
#1869304 Review #1869304 is a subjective opinion of poster.
Pros
  • Initial meeting
Cons
  • Poor customer service
  • Disrespectful and lack of pride in work
Loss
$10000
Preferred solution
Fix the outdoor kitchen to the open concept we agreed to but was not built correctly. Want schumachers to pay to build it how we specified. But general manager drew wrong on final blueprint but now blames us and says we signed contract.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Our home is not even four years old. We have already had to have septic tank pumped due to not being installed correctly. We have had so much rain, it has filled up again The contractor who did it used the cheapest things and cut lots of corners. The supposedly...
View full review
View full review
4 comments
#1854647

Mr. Franklin H., Please be certain of your ground before placing the blame on Paul Schumacher Homes.

I would recommend a soil analysis and with anything, it’s best if you pay someone for a more detailed analysis. Mr. Schumacher has a reputation of building model homes for you and I to experience the craftsmanship, only to take them a part piece by piece in order to give the needy homes. I can not for the sake of business see Mr.

Schumacher intentionally doing you harm. God’s peace and definitely do a soil analysis.

View more comments
ID
#1763863 Review #1763863 is a subjective opinion of poster.
Location
Wellford, South Carolina
Service
Schumacher Homes House Construction
Cons
  • Long delays and no response to emails
  • Process
  • Delayed starting
Reason of review
Damaged or defective
Preferred solution
Full refund
New Reviewer

Dont use them no way whatsoever

our 30 year roof lasted 14 years----our stucco is cracking all over----the windows leak-----the shudders are ready to blow off----it would seem the only thing they do right is keep people from being homeless cause that's who they hire to do the work----with schumacher you get what you pay for and it sure as heck is not quality!!!!!!!!!!!!!
View full review
ID
#1761436 Review #1761436 is a subjective opinion of poster.
Pros
  • Cheap
Reason of review
Bad quality

Don’t do it.

If you hear the name Danny DeWitt. Run!!!
View full review
ID
#1761059 Review #1761059 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Be mindful of the contractors they use

Schumacher Homes - Be mindful of the contractors they use
Schumacher Homes - Be mindful of the contractors they use
Schumacher Homes - Be mindful of the contractors they use
Schumacher Homes - Be mindful of the contractors they use
Schumacher Homes - Be mindful of the contractors they use
Schumacher Homes - Be mindful of the contractors they use
Over all I love my home. The details and things we continue to find is upsetting. I call the warranty office, and they all but said make a list and send in 60 days.... oh ok. Let's start with the plumbing in the master bath. We got a call from the PM our tile and plumbing was fixed the Wednesday before Thanksgiving. We closed the prior day. The PM didn't check the contractors work because the water was turned off. When we turned on and flushed it water squirted out the front and leaked through the floor to the basement. The plumbers came to fix in the Friday after Thanksgiving and the prior contractors left a rag in the drain and put the Toilet on without the wax ring. So upsetting- no one cared. They said its fixed we are good...so upsetting coming from a builder like Schumacher Secondly the cables that were installed are not preforming as they should - spectrum gave me pictures to show the performance and said they see one or two houses a year like this. I called and an electrician was supposed to call to fix... 2 weeks later nothing. I will say a home builder is as good as the contractors they use... not impressed with the tile, paint, and electricians that worked on my house. I do hold our PM accountable because if he walked our home or monitored work it could have been caught. Again upsetting. The top of our cabinets are busted, and we only knew because we were Cleaning. Our doors are not closing correctly. We are leaving open, so they are not damaged further since Schumacher does not want me counting them for 60 days... Lastly there is horrible pounding when I walk into the master Suite my OM said I left shims for your husband to try to fix... what!!!! Also there was gaps in the drywall on the shower head. The PM came to patch it and said can u sand and paint... again what!!!! For the money we paid these house should be perfect!!!!!! But we cant share for 60 days. Upsetting disappointing and not what I expected. Customer service is non existent.
View full review
ID
#1736307 Review #1736307 is a subjective opinion of poster.
Location
Berlin, Ohio
Pros
  • Ability to change floor plan
Cons
  • Pricing for upgrades
  • Unwilling to listen to complaint
Reason of review
Poor customer service
Preferred solution
Price reduction

Garage Too Small

We built our home in Salisbury, NC. After moving in, staircase in garage took up so much space could not fit car in there. Contacted Schumacher and heard nothing—can someone contact us to resolve this-frustrated! Cyndy LaRosa
View full review
2 comments
#1806506

Hi, did they ever get back to you? I saw their models yesterday and my husband and I are really considering them. Would you recommend them?

#1808988
@Angelene

Absolutely not!

View more comments (1)
ID
#1700663 Review #1700663 is a subjective opinion of poster.
Cons
  • Inability to complete and customer service
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
New Reviewer
Thank you Ms/Mr dor yout outline. However, it was entirely to lengthy. Noted. Hey you...Did you ever stop just for a moment and ask yourself, "...a homebuilder that donates homes as a gift, just because he's able, would take any extra time to build your custom home...
View full review
View full review
ID
#1688794 Review #1688794 is a subjective opinion of poster.
Reason of review
The Gatekeeper of Death & HeLLGive meBOTH

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article