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We are planning to build a home on our lake property in SC and I began meeting with Schumacher January 2016. We met in person on 3 occasions, each meeting required a 1hour and 40 minute drive from home in Atlanta to their office in Duncan.

Each meeting was a huge dis-appointment, all the rep was interested in doing was adding up our "add-ons" he never once offered us suggestion on how we might build more economically. In addition, phone calls and promised items before and after the meetings were never returned or completed without repeated follow up calls by me. My last meeting with them was in June the purpose of which was to get firm pricing on what they referred to as "estimated pricing". I am still waiting for that to happen.

I have since met with another builder who in our 1st meeting offered suggestions that resulted in $10K savings. I wasted my time with Schumacher dont make the same mistake.

Location: Lawrenceville, Georgia

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Guest

What builder did you go with?

Guest

I feel the same way sadly I am only on the foundation and I have had to leave work 3 different times and the block is 2 courses higher than we agreed on not to mention I had to basically lay out the house myself because they couldn't. Very unhappy and looking into a lawyer

Guest

You did the right thing. Sure all builders have their problems as far as the homeowner is concerned, but get a reputable local builder and even if you pay a little more, you will be happier.

Guest

We are ready to build a house in SC ourselves. We are backing out of our contract with Schumacher because of poor customer service in the Greenville office.

We figure the lack of communication will only get worse once they get our money. Plus the house didn't appraise for the amount they were charging. We considered American Home Place but their reviews are no better. You said you found a builder.

Do you mind if I inquiry who it was?

Are you pleased with the outcome?

Guest
reply icon Replying to comment of Guest-1197616

I am also building on Lake Hartwell in June 2017. We are meeting with Schumacher, but now I'm concerned. Please tell us the builder you are working with now.

Guest
reply icon Replying to comment of Guest-1273955

Horrible customer service and won't accept responsibility for anything they do wrong!!!

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